Business Operations Analysis Advisor
- Job ID: 3279
- Job Family: Customer Service
- Location: Irwindale, CA, US
- Pay: $126,000 – $189,000
Non-Represented
This base pay range is for a pay grade that encompasses this position and a variety of other positions at the company. The pay offered to the successful candidate may vary depending on the position and multiple individualized factors, including job-related knowledge, skills, and experience.
Represented IBEW Local 47
This pay range represents the rates of pay for step 1 to the maximum step for this position. The pay range and the specific pay for the successful candidate are determined in accordance with the collective bargaining agreement between Southern California Edison Company and the International Brotherhood of Electrical Workers, Local 47.
Join the Clean Energy Revolution
Become a Business Operations Analysis Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll you’ll leverage data and insights to influence and support regulatory policy to reduce arrears and simplify the payment customer experience, ultimately contributing to a consistent and reliable revenue stream for both customers and SCE. As aBusiness Operations Analysis Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Responsibilities
- Improves the delivery of analytical support to an Operating Unit and/or the enterprise, enhancing the collection, analysis and reporting of data, which enables successful completion of key business operations projects.
- Provides advice to stakeholders, presenting analytical findings and making recommendations as to their impact on business operations.
- Identifies and improves operational processes and procedures, from maintenance to development of reporting dashboards, to streamline business practice and improve efficiency.
- Collects and analyzes data in order to present findings and make recommendations.
- Develops models to help inform decision-making on emerging technology investments.
- Improves the development of business plan scenarios to evaluate different priorities and potential options to achieving the operating unit and/or enterprise objectives.
- Verifies that established processes are aligned with relevant rules, principles, laws, and industry standards with the goal to safeguard assets, minimize errors, and ensure operational activities are performed to mitigate risk.
- A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
Minimum Qualifications
- Seven or more years of experience performing business operations analysis.
Preferred Qualifications
- Bachelor’s degree in business, data, economics, or related field of study
- Experience with reading and interpreting California regulatory documents and filings
- Experience preparing written responses to data requests
- Experience working for a utility company or regulated industry
Additional Information
- This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
- Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
- Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
- Relocation does not apply to this position.
About Southern California Edison
The people at SCE don’t just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.
