NextGen ERP Training Senior Specialist
- Job ID: 3399
- Job Family: Transmission & Distribution
- Location: Pomona, CA, US
- Pay: $111,600 – $167,400
Non-Represented
This base pay range is for a pay grade that encompasses this position and a variety of other positions at the company. The pay offered to the successful candidate may vary depending on the position and multiple individualized factors, including job-related knowledge, skills, and experience.
Represented IBEW Local 47
This pay range represents the rates of pay for step 1 to the maximum step for this position. The pay range and the specific pay for the successful candidate are determined in accordance with the collective bargaining agreement between Southern California Edison Company and the International Brotherhood of Electrical Workers, Local 47.
Join the Clean Energy Revolution
Become a NextGen ERP Training Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be responsible for leading and supporting the effective and timely management and execution of critical training strategies and work products to help drive programmatic success and optimize team performance. This includes supporting technical, administrative, and logistical aspects of end user training and program team enablement, including development and execution of Training Command Center activities, Train the Trainer and Super User programs, training material and pilots, schedule and logistics, communications, effectiveness metrics, environments, and learning management system (LMS) administration. This role is essential to support the delivery of an effective training program that helps ensure our program, operational, and business partners enterprise-wide are trained and equipped with the knowledge and skills to successfully perform and adopt the new technologies and process changes of the NextGen ERP program.
The NextGen ERP program will span the next several years leveraging emerging digital solutions in concert with re-imagining and transforming our current processes and organization to make dramatic improvements to operational performance, as many companies are doing across industries. We are looking at an approach that not only upgrades the systems, but also transforms our business processes to enhance efficiency, improve data quality, and provide better integrated decision making across the enterprise. We are currently in the implementation phase of a major ERP transformation program, leveraging a hybrid agile approach to motivate change. This effort goes beyond a system upgrade – it’s a fundamental redesign of our core processes. Our goal is to streamline operations, enhance data accuracy, and enable integrated, enterprise-wide decision-making.
As a NextGen ERP Training Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Responsibilities
- Provides reporting on key metrics related to major programs and initiatives
- Develops, produces, and tracks key metrics through automated processes and KPI dashboards
- Monitors the creation and storage of documentation and records for use in project monitoring, ensuring accuracy and completeness in order to track project/program costs, resources, schedules, and status for management review
- Delivers data analysis and business intelligence reports, including complex requests with high internal and external visibility or special requests, such as audits
- Coordinates research efforts on various topics to ensure timely information is gathered which can form the basis for decision making on organization priorities and needs
- Contributes to process improvement and refinement efforts of department and/or Operating Unit
- Develop and maintains systems/tools to facilitate work processes, records management, and communications in support of Business Operations analysis
- Develops and reports on key performance indicators to measure efficiency and effectiveness of projects and programs
- A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
Minimum Qualifications
- Five or more years of experience performing business operations analysis.
Preferred Qualifications
- Experience leading or supporting training functions, which may include training development, instructional design, training delivery, and/or learning technologies and models such as ADDIE or Enable Now, etc.
- Experience leading or supporting major business transformations or large-scale projects, preferably those involving cross-functional teams, cross organizational business processes, and/or a hybrid agile/waterfall approach, (e.g. SAP ERP, S/4 HANA ERP full lifecycle implementations).
- Exceptional collaboration, written and verbal communication, negotiation and influence skills to quickly build trust and engender buy-in from diverse groups.
- Experience supporting and recommending courses of action on deliverables, process improvements, operational plans or strategies, often to Senior Management or Executive audiences.
- Project Management experience or certification, including ability to manage scope, timeline, risk, quality, recommend training objectives, prioritize critical tasks, establish and oversee key milestones.
- Experience with organizational readiness taks, such as training, technical and operational user readiness, or overall business readiness for successful deployment and post-deployment/hypercare.
- Proven change agent and innovative thinker with ability to influence change (e.g. identify innovative training techniques to help promote successful user adoption through use of Gen AI and org readiness methodologies).
- Bachelor’s degree or higher in business administration, organizational development, organizational leadership, training, or other related field.
- Five or more years of experience and proficiency with MS Office 360 applications, including Microsoft Teams, Word, Excel, and PowerPoint.
Additional Information
- This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
- Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
- Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
- The primary work location for this position is Pomona PIV2. However, the successful candidate may also be asked to work for an extended amount of time at various locations throughout the SCE territory.
- Position will require up to 25% traveling and being out in the field throughout the SCE service territory.
- Relocation does not apply to this position.
About Southern California Edison
The people at SCE don’t just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.